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Why do the claim packing lists indicate Not Ordered as the reason for most claims?

April 26, 2017claim indicate lists packing

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Why do the claim packing lists indicate Not Ordered as the reason for most claims?

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• Claims that are returned to the Supplier have a claim copy as a packing slip. All PO violation claim reasons are shown as ‘Not Ordered’, except in the case of shipping window violations or PO cancellations. All ‘Defective’ or ‘Accommodation’ returns show ‘Defective or Accommodation’ on the packing slip.