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Why do the ChemPort links to articles sometimes lead to dead ends, even when I know electronic versions should be available?

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Why do the ChemPort links to articles sometimes lead to dead ends, even when I know electronic versions should be available?

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The mechanism for linking from a record in CAPLUS (the Chemical Abstracts file in SciFinder) to the full text of an article located on a publisher or aggregator web site is very complicated and far from foolproof. It is a particular problem with older, pre-1967 CA records, which sometimes do not contain ISSNs or full journal titles. ChemPort tries to send what information it can to UT-Austin’s link resolver, which in turn attempts to match it with an entry in its local database. If it can’t make a valid match, you get a dead-end set of options even though online full text and/or print of your article may actually be available. In these cases it’s important to keep trying by searching the Library Catalog for the journal title in question, or ask library staff for help. Don’t give up when your first try via ChemPort fails. Please report these problems to the library so we can look into them — we might be able to fix some, while others are outside our control.

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