Why do some VivoActive videos take a long time to start or pause during playback?
This occurs when your Internet connection is lower than the bitrate of the file you are viewing. The connection cannot handle the large amount of information that is being transferred. Because of this, some information must be stored in memory before the video can be played, thus, the extended wait time. If you are viewing a long video, interruptions occur when more information is being transferred into memory. You may also experience problems with longer start times and interruptions if you have a bad connection to the Internet. If you notice that pages are coming up slowly in general, try reconnecting to Internet to get a better connection.