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Why do some videos cause an error message about software thats missing and unavailable, and display a blank white screen?

April 26, 2017blank cause display Error message MISSING Software videos

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Why do some videos cause an error message about software thats missing and unavailable, and display a blank white screen?

1 Answer

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You may have QuickTime Player 6 installed. As of January 1, 2008, new videos are being compressed to H.264, which requires QuickTime Player 7.0 or higher to view. Download the latest version of QuickTime here: apple.com/quicktime/download.