Why do some characters become boxes when I copy and paste text into the “Type and Paste Text” sections of the application?
This is an artifact of certain word processing applications. You can create your cover letter or résumé in Note Pad to avoid this, or you must preview and edit your information for each occurrence. • When I copy and paste text into the “Type and Paste Text” sections of the application, some of the carriage returns don’t register. What should I do? You should edit your text and manually enter carriage returns in the “Type and Paste Text” field to ensure that your information is saved in a viewable format. • How do I upload a cover letter? A cover letter can be a file you created in a text editor or word processing program, or it can be a paper cover letter that you have scanned into an image file. We will accept a cover letter in any of these formats: • Adobe Acrobat (.pdf) • Graphics Interchange Format (.gif) • Tagged Image Format (.tiff, .tif) • JPEG Image Format (.lpg, .jpeg) • Microsoft Word (.doc) • Corel WordPerfect (.wpd) • Microsoft Excel (.xls) • Rich Text Format (.rtf) • ASCII
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