Why do shippers return some shipments deemed undeliverable?
Incorrect Address. If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order. If an APO or FPO address is entered as an international address, the package will not reach its destination. Address Format. If a post office box address was entered in a format our system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. To ensure that such packages are routed through the proper carriers, please enter the box number as “PO BOX” followed by the number. Other Address Problems. If the order is being shipped to a prison, there may be delivery restrictions associated particular prison, which may vary. In rare cases, it is also possible that the address label became illegible during the shipping and handling process. Refused by Recipient. If a gift recipient is not expecting a gift, they may refuse the packag
