Why do security agencies still have such a difficult time connecting the dots?
It is extraordinarily difficult to predict human behavior. When we’re talking about terrorist attacks, we’re talking about people behaving in ways that they are obviously trying to avoid detection and I think often are behaving, from our perspective, irrationally. The other problem is that the intelligence agencies are simply collecting so much information—in the form of phone intercepts, E-mail intercepts, financial transactions, information that’s coming from drones, that’s coming in from human sources overseas—that there’s not a lot of time in the day to analyze all of it. It requires a lot of focus and some really smart people and a lot of time to do it, and unfortunately, those three items are in short supply right now. There’s a lot of waste in the system? Yeah. There’s a lot of time spent and wasted collecting information, storing it, building databases to store it. You don’t see enough focus on trying to use creative energies and analysis. Analysis is a blend of art and science
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