Why do Schumacher sell direct? Isn’t it competing with sales with my local hobby shop?
Schumacher has been servicing its customers direct for over 12 years. We have offered this service over the phone and later through our eCommerce website to enable us to service our customers who do not have the benefit of a local hobby shop to cater for their needs. Also for customers who cannot contact dealers during normal working hours. We will always try and put customers in touch with a local dealer wherever possible, as they can provide better service, especially in the after sales area. This website is designed to provide the full catalogue information of all Schumacher products and those we distribute not just to the end user but to dealers and distributor alike. Schumacher charges full list (retail) prices for all orders through the website and by mail order which does not include any shipping price which is also paid by the customer.
