Why do people who answer the phone ask so many questions instead of just sending help?
The dispatchers are trained to ask various questions pertaining to whatever is being reported to help the dispatcher determine what type of units will respond and how they will respond. Asking questions does not slow down the response. Usually emergency calls are being dispatched by the other operator while the call taker is still on the phone with the caller.
Related Questions
- Would it help to answer that question if you knew that the history of black Americans, as a people, exactly mirrors the past of the young gang-banger that I just described?
- Why do the people who answer the phone ask so many questions instead of just sending help?
- Why do people who answer the phone ask so many questions instead of just sending help?
