Why do other companies use an outside answering service to answer their phones?
Many companies do use an outside answering service where an operator takes your name, number, reason for the call and then forwards that info to the vending company for someone to return your call. Truthfully, most companies in the vending industry that use such a service do so in order to screen their calls. They do not return the complaint calls. This is a good warning signal All calls at Mega-Vending.com are answered by an in-house company rep or at worst an answering system if all lines are busy or if calling after business hours.
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