Why do officers go to a house for 9-1-1 hang up calls?
Once you dial 9-1-1, even if you don’t speak to a dispatcher, the originating phone number and address are printed out in our communications center. Because of the possibility that someone needs help and could not ask for it, or may have been forced to hang up the phone, we send an officer to the location. If it was a business line, dispatch may call the business back. Reminder: if you dial 9-1-1 in error, please stay on the line and talk to the dispatcher.
