Why do negative hours appear on a job billing?
There are several ways this can happen, one caused by user error and the others by system problems. Here’s why: each job task on a job ticket keeps a running total of its unbilled hours. When time is added to a job, the job task’s total unbilled hours increase. When a job task is billed, its total unbilled hours are copied to the A/R invoice. When the invoice is printed, the hours billed appear for each job task. When the invoice is posted, the hours billed for the job task is subtracted from its total unbilled hours. If a user who’s adding the job billing adjusts the invoice’s hours billed — so that more hours appear billed on a one task and fewer hours appear billed on a different task — the job task’s unbilled total hours will be inaccurate, even though the job’s total hours are correct. Or, any kind of system error during posting time cards/time sheets or A/R invoices can cause the total hours and hours billed on job tasks to be inaccurate. In this case, a simple verify/recover j
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