Why do my Rh Negative ABO labels print incorrectly on my Zebra printer, but the Rh Positive labels print correctly?
The HemaTrax Software depends on an outline font being resident in the Zebra printer. The outline font is supplied with all blood bank ready Zebra printers purchased from Digi-Trax Corporation. If you purchased the printer from Digi-Trax Corporation, but the printer is not printing the outline characters typical of Rh Negative ABO labels, then call the Digi-Trax Printer Service department for assistance to re-establish the outline fonts in the Zebra printer. Note: NEVER perform a factory reset on your Zebra blood bank printer unless a Digi-Trax printer support engineer has directed you to do so. Performing a factory reset on the Zebra printer will permanently delete the outline fonts stored in it.
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