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Why do my calls end up in my cell phones voicemail instead of my Solaxis™ voicemail?

CELL phone voicemail
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Why do my calls end up in my cell phones voicemail instead of my Solaxis™ voicemail?

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If a cell phone is turned off or out of range, your cellular company’s network may be automatically picking up the calls, forwarding them to voicemail, and not allowing Solaxis™ to “pull the call back” from the cellular network and send it to your Solaxis™ voicemail. You may wish to turn off voicemail on your cell phone and use your Solaxis™ voicemail exclusively.

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