Why do my calls end up in my cell phones voicemail instead of AccessLines voicemail?
If a cell phone is turned off or out of range, your cellular company’s network may be automatically picking up the calls, forwarding them to voicemail, and not allowing your AccessLine to “pull the call back” from the cellular network and send it to your AccessLine voicemail. You may wish to turn off voicemail on your cell phone and use your AccessLine voicemail exclusively.
