WHY DO I STILL GET CALLS FROM VENDORS UNABLE TO IDENTIFY DIRECT DEPOSIT (ACH) PAYMENTS IF THEY ALREADY KNOW ABOUT THE REMITTANCE WEBSITE?
When AP/CAR users process invoice payments for direct deposit vendors and use check request numbers as the invoice numbers, the vendor cannot identify the payment. To avoid this problem, use AP/CAR’s “Enclosure Text” feature. “Enclosure Text” is an invaluable tool for our direct deposit vendors – both employees receiving travel and business expense disbursements and our non-university vendors. Enclosure Text is accessible to vendors on the Columbia University ACH (Direct Deposit) Remittance Advice Website. Dozens of vendors call Accounts Payable daily because they do not recognize a payment from Columbia University. Most vendors prevent “mystery payments” by establishing an invoice number and/or an account number for a payable item. They may then identify a payment by the invoice number or account number displayed on the ACH (Direct Deposit) Website or printed on the stub of a check. When a vendor has not established an invoice number or account number, and when the vendor is not likel
Related Questions
- WHY DO I STILL GET CALLS FROM VENDORS UNABLE TO IDENTIFY DIRECT DEPOSIT (ACH) PAYMENTS IF THEY ALREADY KNOW ABOUT THE REMITTANCE WEBSITE?
- What is the deposit deadline and how are FedGlobal ACH Payments items to be handled?
- What are the fees associated with ACH Direct Deposit Payroll and/or Tax payments?
