Why do I see the folder reportSpam/reportHam?
Use the folder reportSpam/reportHam in your email account to report us spam emails which are not tagged as spam or good emails (the one you want to receive and which are often called ham) which are tagged as spam. It will allow us to adjust the filter more accurate. To report spam emails which are not tagged as spam move these emails in the folder reportSpam (see folder user/smorg-sysmsg95/reportSpam). To report ham emails (good emails which are tagged as spam) move these emails in the folder reportHam (see folder user/smorg-sysmsg95/reportHam). Please do not move newsletters in the reportHam Folder. Add the sender address to the white list instead. Please note that you can not read these folders (they will be always shown as empty). Please activate the option “mark subject” to see if the emails are tagged correctly. If you do not want to set this option check the email header. The spam filter result is always written into the header if the spam filter is activated.
