Why do I see a red “X” when I try to access MathMedia Online?
After installing Neuron and adding the MathMedia Online domain to the trusted sites zone, some users have been unable to access the content and instead experienced a situation shown in the picture below. This problem can be solved by downloading a registry patch for Neuron. If you are experiencing this issue, download and unzip the patch for Neuron. After unzipping the file, double-click the file named neuron_patch.reg to allow Neuron to run in Internet Explorer.
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- Why do I see a red "X" when I try to access MathMedia Online?
