Why do I receive an error message when selecting a payment type from the NAB Connect homepage?
Your Access Profile may not allow you to create payments, or may restrict you from creating a specific type of payment. In the first instance, contact your company’s NAB Connect Security Officer for clarification on what services you can access. Alternatively, contact our NAB Connect Client Centre for assistance on 1300 888 413 between 8:00am-9:00pm (Melbourne time), Monday to Friday and 9:00am-6:00pm (Melbourne time), Saturday and Sunday.
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