Why do I receive an error message when I try to log on to the Hilton HHonors Earnings Mall?
Check your browser to see if it accepts cookies. Go to your browser ‘options’ and check your privacy setting. Make sure your setting allows cookies. If you are a Hilton HHonors member, you must enter your HHonors account number and PIN to access the Mall. Please make sure you are entering your account number and PIN correctly. If you are still having problems with your HHonors account information, please contact Hilton Reservations and Customer Care via telephone at 1-800-548-8690 or via email at HHEarningsMall@Hilton.com for assistance in checking the validity of your HHonors account.