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Why do I receive a “UC” (unable to confirm) response when the hotel/product shows as available in the GDS, even though Im a seamless participant?

April 26, 2017confirm GDS hotel Product Response Seamless shows UC

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Why do I receive a “UC” (unable to confirm) response when the hotel/product shows as available in the GDS, even though Im a seamless participant?

1 Answer

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You may receive a “UC” status when booking a hotel that appears to be available in the GDS. With automated technology, rates and rooms can be sold out in the few seconds that information travels from Starwood’s central reservation system, through the switch company, to the GDS. Seamless availability helps alleviate this problem, but cannot prevent it completely.