Why do I receive a Mismatch Information error when registering for the CUNY Portal?
1. Incorrect information for students needs to be corrected (in SIMS) via the Registrar’s Office. As a note, a user can register in for the CUNY Portal using the incorrect information, but they must have it corrected. 2. For users that may be both staff and student, they need to check both the HR department and the Registrar’s Office to correct information. 3. Make sure that you are not mistyping necessary information (i.e.
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