Why do I occasionally experience busy tones when trying to place a phone call during big holidays?
During holidays and some other peak periods, when the number of users quickly builds up for a particular phone card, the traffic of phone calls will increase dramatically. If you experience busy tones, please wait for a few minutes and dial again. We are happy that customers using our cards were able to quickly connect when other cards failed. Back to Table of Contents • Why is it sometimes silent after I dial my number? It happens occasionally. This usually happens when the system is very busy. Don’t hold for more than 45 seconds if it is silent after you dial your number. If you hold less than 45 seconds, usually the phone card provider will put back the minute you lost. Back to Table of Contents • Using other sites’ cards, sometimes I cannot hear the other party very well when I call someone. Why? This could be due to the calling traffic in their system. There are three ways to handle this situation: a. Remain connected for one or two minutes. The quality may become better. b. Simpl