Why do I need to set up DoubleSafe?
There are two reasons we’ve put DoubleSafe in place: • First, it helps you confirm that you’re at the real ING DIRECT web site rather than at a phony look-alike site. • Second, it helps us confirm that it’s actually you accessing your accounts because the process helps us verify your identity. If we don’t recognize your computer, we’ll ask you one of your secret questions as an additional line of defense against unauthorized access to your accounts.
