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Why do I need to call if I’ve already pre-booked ?

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Why do I need to call if I’ve already pre-booked ?

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It is important that you call us so we know you’ve arrived. It is also useful in case you get delayed at customs or at baggage claim, so we can make sure the driver doesn’t leave without you. Remember to call before collecting your luggage; the driver can then make his way to meet you whilst you pick up your bags.

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