Why do I need a phone line connected to my satellite tv receiver?
A phone line connection is required in order to provide non-interrupted programming. The phone line will not interfere with your telephone use. If the receiver is using the telephone line and someone picks up the telephone, the receiver will immediately stop and try again later. The same will be done if a call is received. The receiver will only use a toll free (800) number. This provides continuous access to DirecTV Pay-Per-View movies and events and allows use of the Customer Support Application and other Interactive TV applications. Pay-Per-View purchases are stored within your receiver and limited to a specific purchase amount. The phone line connection allows your Pay-Per-View purchases to download automatically and be processed by our computers. These purchases are then applied to your regular bill. A phone line connection is also required with some of the features of Interactive TV.
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