Why do I need a password for UtellAgent?
If your agency wishes to pre-pay bookings using the Paytell System, for security reasons your agency must have a password set up. To create a password, login to UtellAgent using the standard login (entering your IATA/TIDS number). Then go to the “home” menu option and click on “My Profile”. Once in the “My Profile” page, scroll to the bottom and enter your details in the “Password Creation” form. Make sure the password option is set to active. To then enable Paytell, please log out and log back in using the secure login. Your property will then be able to pre-pay the bookings via Paytell. For more information on Paytell please read the “Pre-Paid Bookings” section below. Paytell is not available should your agency login via the standard login without a password. • Contact details If you have a question or issue and would like to speak to customer support, please click here to view your local number. If you would like to make a booking via our voice offices, please click here to view you
