Why do I have trouble downloading games or receive a “No Internet Connection” error message?
If you receive this message and are connected to the internet, your problem may be related to your web browser settings. By adjusting the following settings, you will be able to successfully download and activate your games. Pop-up blockers: Temporarily disable any pop-up blocker that is currently running on your web browser until the game has been installed or activated. Internet Explorer Security and Privacy Settings: 1. Launch Internet Explorer 2. Click on “Tools” > “Internet Options” 3. On the “General” tab under “Temporary Internet Files” click “Delete Files” 4. In the dialog box, check “Delete all offline content” and click “OK” 5. On the “Security” tab, move the slider to set the browser security settings to Medium and then click “Apply”. 6. On the “Privacy” tab, move the slider to set the privacy settings to “Medium” and then click “Apply”. 7. Click “OK” and exit Internet Explorer. Proxy Servers: Our downloads do not work through proxy servers. If you are running Windows 95, 98
