WHY DO I HAVE TO PROVIDE A COPY OF A LEASE AGREEMENT OR LANDLORDS RENTAL LETTER ON RESIDENTAL RENTAL PROPERTIES?
A lease agreement or rental letter from the landlord helps identify persons on the lease responsible for paying City of Plano water/utility bills. In order to establish a water/utility service account, we need to know who the responsible persons are. If the water/utility account becomes delinquent we may not be able to collect monies for water sold and used. This requirement comes from the Customer & Utility Services Policy and Procedure Section 201.II.A.(1).