Why do I have to first install Microsoft Silverlight in order to personalize my tumbler(s) and/or ice bucket(s)?
Tervis Tumbler is pleased to be able to provide you with a virtual representation of your personalized tumbler(s) and/or ice bucket(s). In order to create and view your personalized tumbler, you may first be required to install Silverlight (a one-time installation per machine only). Silverlight is a Microsoft program that is completely safe to install and is comparable to downloading an Adobe program. If you have any questions on how to install or use Silverlight, please feel free to contact Tervis Customer Care at at 1-866-886-2537 or customercare@tervis.com.