Why do I have to be home when a technician comes to install my FairPoint Digital TV?
We ask that the primary account holder or other authorized party on the account be home during the installation appointment to ensure that reception is clear, all additional outlets are properly located and that the installation is completed to your satisfaction. Also, when the work is done, the technician will show you how to use the dTV features and options and present a work order that requires an adult’s signature. The work order is your receipt that the installation and service are satisfactory.
