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Why do I get the error “Failed to detect host” in WebMail?

April 26, 2017Error webmail

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Why do I get the error “Failed to detect host” in WebMail?

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This just means WebMail could not talk to SurgeMail. There could be several reasons. The most likely reason is that SurgeMail does not have the correct settings in the event that your domain name is different from your hostname eg mydomain.com vs mail.mydomain.com see for more detail Check your webmail.ini file, surgemail/web_work/surgehost.ini and surgemail.ini for possible misconfiguration of individual domains.