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Why do I get “RPC server unavailable” error while running System Info reports?

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Why do I get “RPC server unavailable” error while running System Info reports?

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The System Info feature uses WMI to collect report data. WMI is affected by Windows Firewall which blocks unsolicited incoming traffic. To resolve this issue, ensure that Remote Administration permission is enabled in the Domain Group Policy. To enable Remote Administration permission in the Domain Group Policy follow the steps outlined below: • Open the appropriate Domain Group Policy Object enabled for the domain in the Group Policy Object Editor. • Navigate to the “Domain Profile” node. The “Domain Profile” node is under “Computer Configuration->Administrative Templates->Network->Network Connections->Windows Firewall”. Please note that the Group Policy Object Editor for Windows 2000 does not have the required templates to edit Windows Firewall settings, thus the Domain GPO has to be edited in Windows Server 2003 or Windows XP or Windows Server 2008 or Windows Vista or Windows 7 computer. • Edit the setting “Windows Firewall: Allow Remote Administration Exception”. (Incase of Windows

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