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Why do I get picture but no sound when I’m trying to play a video/DVD through the data projector?

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Why do I get picture but no sound when I’m trying to play a video/DVD through the data projector?

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A. Firstly, make sure there is actually supposed to be sound on the tape/disc. If so, check that the volume hasn’t been turned down on the control system or amplifier or check that the amplifier hasn’t been switched off. If there still isn’t any sound then contact us as further investigation is needed.

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