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Why do I get “DeleteFile failed; code 5. Access is denied” when installing EzVoice?

code Denied ezvoice failed
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Why do I get “DeleteFile failed; code 5. Access is denied” when installing EzVoice?

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This indicates that you have already installed EzVoice on your computer, and EzVoice is currently running. To successfully install EzVoice, you must exit the running copy of EzVoice by clicking File on the EzVoice main menu and then select Exit submenu item. After that, please go to Windows Control Panel, and select Add/Remove Programs to completely remove the current version of EzVoice. You will now be able to re-install EzVoice without any problems.

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