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Why do I get bills from HMH, why area’t bills sent to insurance company?

bills COMPANY hmh Insurance sent
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Why do I get bills from HMH, why area’t bills sent to insurance company?

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Read all correspondence from HMH carefully. If you have insurance and have furnished your insurance information, your insurance carrier will be billed. If your insurance carrier does not respond to HMH you may also receive a “Coordination of Benefits” letter. Read carefully, your insurance carrier is requesting additional information. It is your responsibility to contact your insurance carrier to answer whatever question they may have. Only after HMH has received an Explanation of Benefits (EOB) from your insurance carrier will you receive a statement with your balance on it. HMH has a Billing Service that will continue the billing cycle until resolved. If you have questions or do not understand the process, call a Customer Service Representative at 270-706-1565.

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