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Why do I get an error message when I try to launch WebMentor Author using icons on my desktop or from the Start Menu?

April 26, 2017author desktop Error icons launch menu message Try webmentor

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Why do I get an error message when I try to launch WebMentor Author using icons on my desktop or from the Start Menu?

1 Answer

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WebMentor Author relies on the system file URL.DLL to launch your web browser on various WebMentor Author components. Occasionally this file is missing and/or needs to be reinstalled.