Why do I get an error message when I try to access a library database or ebook from home or work?
You must use the links on Contra Costa County Library’s Research Center and eBooks pages to access databases and ebooks licensed to the Library. The authentication/validation process is built into those links. You may bookmark the most convenient Research Center page, but a bookmark to the database itself will not work.
Related Questions
- When I try to open an eBook in my Library, a message pops up: "The digital security that protects this ebook has been updated." Why do I see this message?
- Why do I get an error message when I try to access a library database or ebook from home or work?
- Why do I get an error message when I try to create a file larger than 2 GiB with the new library?
