Why do I experience software or hardware problems after closing all programs with SmartClose?
It’s very likely that these problems occur because SmartClose closes or kills a program that should actually stay running. First, make sure that the problem only happens when the “Close (or kill) all programs” task is executed by SmartClose. If the same problem still occurs when you run SmartClose without this task checked, the “Stop Windows Services” task is probably the culprit. This means that SmartClose stops a required service. You can edit the list of services stopped by SmartClose on the Services tab in SmartClose Settings. If the “Close (or kill) all programs” task is the cause of the problem, one or more programs should be protected in SmartClose. See the next question for how to find out which programs should be added to the list of protected programs. If you are still unable to resolve the problem, you can send me an e-mail with a description of the problem, as a last resort. Also explain when the problem starts (what SmartClose was doing at the moment it happened, if applic