Why do I encounter an Invalid Credentials error message while generating a Contract Connections report with valid credentials?
A. You may have contracts but they may not be associated with your user ID. To ensure this, check whether you have Cisco Service contracts registered with your Cisco.com user ID by accessing the Cisco – Service Contract Center URL: http://www.cisco.com/warp/public/437/scc/index.html If you encounter the following message: –>Currently you have no Cisco Service contracts registered to your Cisco.com User Id Then it means that your contracts are not registered to your Cisco.com User ID. To ensure that your contracts are registered, place a request to add your Cisco.com contracts in Service Contract Center. Contact Cisco TAC (Technical Assistance Center) for more information on how to proceed with placing a request to register your contracts with Cisco – Service Contact Center. After placing a request with Cisco – Service Contract Center, access the Cisco – Service Contract Center again and verify if the contracts are registered. After successful verification, proceed to generate a Contra
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