Why do Expert Reviews and User Reviews disagree sometimes?
There are many differences between expert and user reviewers and reviews. Here are just a few: • Experts typically use products in labs. Users use products at home or in their cars, in the context of the rest of their lives. • Experts typically use products over short periods of time. Users use products for as long as they last, or until a new one comes along. • Expert reviews tend to be objective, focusing on whether a product fulfills its promise. Users reviews tend to include more emotional reactions to products, and are often less objective in terms of features, functions, design, and durability. • Experts tend to be unconcerned with popular opinion. Users are often swayed by what others think of a product. Additionally, experts have a hard time measuring the aesthetic design of a product or its ease of use in the home. Increasingly, these two characteristics are important to people who buy products. Because of these differences, experts and users can disagree. While other sites fo
