Why do Content Management System projects cause so much pain in Enterprise Scenarios?
Large-scale CMS initiatives commonly fail to meet the short and long run expectations of business users. Expectations usually revolve around the establishment of a simple, efficient, powerful, and relevant content management process (or content management framework). This content management process will provide the enterprise with the operational tools to quickly create and deploy professional, high quality, and rich digital content. However, many CMS solutions engender low satisfaction rates due to a discrepancy between what business users want and what they get. A CMS will only deliver the promised business value when attention is paid to the non-technical issues of governance.