Why do companies engage Success Sciences?
Since 1986 the Top Reasons for Engaging Success Sciences have been: • Clients with very aggressive goals needed big gains in measurable sales and collections results fast. • Our clients were experiencing dissatisfaction among their customers leading to costly complaints and customer defections which required powerful solutions. • Clients sought us out after becoming aware of the damage that front line sales and service people were doing to their brand because of inconsistent performances (inconsistency in how routine questions, problems and opportunities were being handled across sales, service or support functions in their companies). • Clients calculating or believing they were leaving money on the table with most customers. • Clients calculated the hard and soft costs of low production of new hires and needed a way to dramatically accelerate speed to standard in an effort to reduce this huge recurring cost. • Clients calculated the high costs of employee churn. Among the root causes
