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Why do callers get the generic Cisco Unity voice mail greeting even when “ResetOriginal” is set to false?

April 26, 2017Callers cisco unity False generic greeting mail Voice

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Why do callers get the generic Cisco Unity voice mail greeting even when “ResetOriginal” is set to false?

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A. There is a known issue with certain TSP versions of Cisco Unity. The Cisco CallManager Attendant Console has been tested with TSP version 6.0(1).