Why do all lines of the Cisco IP Phone 7914 Extension Module remain red?
A. When you move a Cisco IP Phone 7960 that is attached with a Cisco IP Phone 7914 Extension Module from one location to another, all buttons of the lines of the extension module can go red. The configuration file for the phone can be unavailable. The lines of the IP Phone 7960 continue to work properly. Note: Cisco IP Phone 7914 Extension Module is not supported with Cisco IP Phone 7941. Complete these steps in order to make the lines of the 7914 work: • Disable the Cisco CallManager Service Parameters. Complete these steps: • Open the Cisco CallManager Administration page. • Choose Service Parameters > Cisco TFTP > Advanced. • Set the Enable Caching of Constant and Bin Files at Startup parameter to False. • Set the Enable Caching of Configuration Files parameter to False. • Restart the affected Cisco IP Phones. • Restart the Cisco TFTP service. Complete these steps: • Choose Start > Programs > Administrative Tools > Services. • Restart the Cisco TFTP service. Note: At this point, you
A. When you move a Cisco IP Phone 7960 that is attached with a Cisco IP Phone 7914 Extension Module from one location to another, all buttons of the lines of the extension module can go red. The configuration file for the phone can be unavailable. The lines of the IP Phone 7960 continue to work properly. Complete these steps to make the lines of the 7914 work: • Disable the Cisco CallManager Service Parameters. Complete these steps: • Open the Cisco CallManager Administration page. • Choose Service Parameters > Cisco TFTP > Advanced. • Set the Enable Caching of Constant and Bin Files at Startup parameter to False. • Set the Enable Caching of Configuration Files parameter to False. • Restart the affected Cisco IP Phones. • Restart the Cisco TFTP service. Complete these steps: • Choose Start > Programs > Administrative Tools > Services. • Restart the Cisco TFTP service. Note: At this point, you can see the configuration files for the devices in C:\Program Files\Cisco\TFTPPath. • Set the
Related Questions
- Why does the LED of a Cisco IP Phone 7914 Extension Module that is attached to a Cisco IP Phone 7960 not go red when the remote phone answers the call?
- Why does the LED of a Cisco IP Phone 7914 Extension Module that is attached to a Cisco IP Phone 7960 go red when the remote phone barges into the call?
- Why do all lines of the Cisco IP Phone 7914 Extension Module remain red?
