Why didn the Trip Planner use a specific bus stop or bus route that I know serves my origin or destination?
The Trip Planner looks at a combination of factors to arrive at itineraries. Sometimes the trips that best match the entries you made to request the trip plan are not what you expect. You can make changes to entries to get different results. For instance, entering the location of a bus stop you want to use usually means the Trip Planner will use that stop in the trip plan. Entering a departure time just before the bus you want is scheduled at the stop usually means the Trip Planner will use that bus in the trip plan. But it is hard to get the Trip Planner to return a trip plan that is substantially slower, has more walking, or has more transfers than the optimum trips.