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Why didn’t I receive the Confirmation E-mail and/or the mailed Ticket?

April 26, 2017confirmation e-mail mailed

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Why didn’t I receive the Confirmation E-mail and/or the mailed Ticket?

1 Answer

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If you recently moved and did not update your address with the event office, then your Ticket was sent to your old address. If you did not receive your Confirmation E-mail, check your Spam and Junk inboxes, and make sure that your e-mail is able to receive messages from “Active.com” and “chicagomarathon.com.