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Why didn I receive an Explanation of Benefits form (EOB) from BlueCross for my drug purchases?

April 26, 2017Benefits bluecross drug EOB explanation form purchases

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Why didn I receive an Explanation of Benefits form (EOB) from BlueCross for my drug purchases?

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A10: Since BlueCross BlueShield of Tennessee contracts with Caremark to administer pharmacy benefits, Explanation of Benefit forms (EOB) are not generated for prescription drug claims. If you have a question regarding claims processing for prescription medication you purchased, contact member service at the number on your identification card.