Why didnt I receive an email confirmation?
top Email confirmations are sent to you after your order has been placed and shipped. We also send email notifications if there are any problems in processing your order. However, if an email is not received, its possible that your ISP may have spam or junk email filters. If that is the case, check your spam or bulk email folders. To make sure you receive further email correspondence, you can add the CD Universe domain to your address book. If you find an email correspondence in a spam or junk filter, you may see a button that reads, “not spam”. Click on the button to allow future email correspondences to hit your email inbox. You can also contact your ISP, and let them know our emails are not spam.
