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Why didn’t HM Revenue Customs write to me directly asking for information?

April 26, 2017asking Customs directly HM revenue write

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Why didn’t HM Revenue Customs write to me directly asking for information?

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In line with the EU Directive, UK paying agents – of which NS&I is one – are required to submit an annual report to HMRC. It is the paying agent’s responsibility to collect the required information and report to HMRC.